R!PPED Policy
Cancellation,
Return &
Refund Policy
Cancellation Before Shipping
Orders may be cancelled anytime before they are dispatched from our warehouse. Once cancelled, the full amount will be refunded to the original payment method used during checkout.
Cancellation After Shipping
Once an order has been dispatched and tracking details have been generated, cancellations will no longer be possible. Customers may choose to refuse delivery; however, refunds will only be processed after the package is returned to us and successfully passes our inspection process.
Returns & Refund Eligibility
For hygiene and product safety reasons, R!PPED does not offer returns or exchanges on socks once delivered. Refunds or replacements are only applicable under the following conditions:
- Wrong product received
- Product received in damaged condition
- Manufacturing defect
To qualify for a refund or replacement review:
- The product must remain unused and unwashed
- Original tags, packaging, and labels must be intact
- The item must remain in the same condition as delivered
Products showing signs of wear, stretching, washing, stains, odor, sweat marks, or usage beyond basic inspection may not qualify for refund or replacement approval.
Hygiene Notice
R!PPED performance socks are designed for athletic movement, sports, training, and everyday wear. Due to strict hygiene standards associated with wearable products, we reserve the right to reject claims on products showing signs of use or mishandling after delivery.
To request a refund or replacement review, customers must contact our support team through Email or WhatsApp and provide the following:
- Order Number
- Clear photos/videos of the product
- Proper explanation of the issue
- Packaging photos if applicable
Our support team may request additional details if required for verification.
Inspection Process
Once the returned product reaches our warehouse, it will undergo a quality inspection process. After successful inspection and approval, the refund process will be initiated.
If the product fails the inspection process:
- The claim may be rejected
- The product will be shipped back to the customer
- No refund will be issued
Refund Timeline
Prepaid Orders
Refunds will be processed back to the original payment method within 5–7 business days after approval.
Cash On Delivery (COD)
Refunds will be processed via UPI or bank transfer within 5–7 business days after approval. Required details will be collected via Email or WhatsApp.
At R!PPED, we believe in building trust through transparency, product quality, and genuine customer support for every athlete and customer.
Have an issue with your order?
Initiate your refund
Send us your order number with clear photos or a short video of the problem. We'll check it and reply with the next step.
Requests are reviewed for wrong, damaged or defective items, as set out above.